SMALL BUSINESS TIPS #2: The First Step in Website Security |

SMALL BUSINESS TIP #2: The First Step in Website Security

It’ll take you 5 minutes to read this post about taking the first step in website security — and protect yourself from wasting hundreds (or thousands) of dollars and invaluable time.

Imagine this…

You hire a general contractor to build your new home. You give them a whopping deposit and design planning commences. The two of you collaborate on every last detail of your project for days.

You pour over websites and catalogs and visit several local stores shopping for every faucet, door handle, and light fixture.

You ponder paint colors for hours.

You choose the surface for every floor.

Finally, the day that seemed as if it would never arrive is here. Your home is built! After a final walk-through with your contractor, who you may or may not still like (and vice versa), you write the final check and wave goodbye as their pickup pulls out of your freshly paved driveway.

Now…where did you go wrong?

Is the front door locked?

Realization hits—in your excitement, you totally forgot to get the keys to your new house. They were never offered to you and you never thought to ask for them. They just drove out of your driveway and the front door is locked. You cannot get inside your brand new home.

Now, if you’re still on good terms with your contractor, and they are a decent person, this isn’t a big deal. You can just whip out your phone and call them. But, if your relationship is at all strained—or they aren’t a decently responsible person, you could be outta luck.

Lessons in Website Security

My analogy above is clearly an exaggeration, but you get the point. Your website is yours and you must have those “keys” to get in or you could eventually have a problem. Maybe minor…possibly significant.

First, let’s be clear—a truly professional website designer will give you your website “keys” no later than the moment they take your last payment.

Whether or not you can get them after this point wholly depends upon the state of your relationship and, sadly, the state of their personal and professional life. I heard far more than one horror story about websites being held hostage by an irresponsible or unscrupulous designer.  

Here are three lessons I want you to learn from this post…

  • Lesson #1—If your website “keys” aren’t offered to you, hold tight to your wallet until you have them.
  • Lesson #2: There are three website “keys” you must have in your possession:
    • The URL, user name and password for the website where you registered the domain/URL. (,,, etc.)
    • The URL, user name and password for the company that hosts your website. (GoDaddy, HostGator, etc.)
    • Your WordPress admin user name and password for your website.
  • Lesson #3: If someone has a set of keys for your website and is making you nervous, change the locks. Now.

It is totally up to you who has a second set of keys. I would suggest only professionals in good standing should have that privilege.

Now, note the title of this post—specifically the word “first.” There are several more steps you should take to avoid a malicious attack on your website—including the virtual equivalent of deadbolts, alarm systems, and security cameras. Because WordPress is so popular (because it’s excellent), it is a target—which means YOUR SITE is a target. Our Website Security Package will lock your site down and protect your investment.

Also, just like your home, your website needs regular maintenance to remain safe and secure. We’re happy to teach you how to do this yourself—or you can purchase our Website Maintenance Package.

If you need help unlocking your website or installing a security system, contact us. Don’t let this be something you put off until it’s too late.

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